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Catchable, Support
Questions, problems, or a regulation that looks wrong.
Email us and a person will read it:
[email protected]
We aim to reply within a few days. There is no phone line.
Found a rule that looks wrong? Tell us immediately, and until you hear back, trust DFO or the BC
Synopsis over this app. Include the spot, the species and the date so we can reproduce it.
Before you write in
- The app says a water is closed and you believe it is open. This is usually
deliberate. Catchable fails safe: when data is missing, stale or ambiguous it will not show a
confident "open". Send us the spot and we will check it against the source.
- Nothing loads, or the map is blank. The first launch downloads about 102 MB of
coastline and regulation data. On a slow connection give it a few minutes, ideally on Wi-Fi.
- "Checked N hours ago" looks old. Regulations are re-checked every hour. If the stamp looks old, the checker
has not published a fresh run since then; the rules shown are the last verified set, and the DFO page wins if anything differs.
- Location is not working. Catchable needs location permission to show which
management area you are standing in. You can always tap any water on the map instead.
Reporting a regulation error
Accuracy reports are the most valuable thing you can send. Please include:
- The subarea or water name shown on the card
- The species, and what the app said
- What the official source says, and a link to it if you have one
- The date and time you checked
Every regulation in Catchable is derived from Fisheries and Oceans Canada, and every card links the official page it came from.
Privacy and terms
Read the full Terms of Service and Privacy Policy. Your saved spots and
logged catches stay on your device.
Catchable is not affiliated with, endorsed by, or connected to Fisheries and Oceans Canada, the
Province of British Columbia, or any government body. The regulations shown are for general
information only and do not have legal force. Always verify with the official source before you
fish or keep a catch.
Operated by 33knots.